Healthwatch Norfolk is the independent voice for patients and service users in the county. We gather people’s views of health and social care services in Norfolk and make sure they are heard by the people in charge.
Our work covers all areas of health and social care. This includes GP surgeries, hospitals, dentists, care homes, pharmacies, opticians and more. We have been asked by Norfolk and Waveney Integrated Care Board to evaluate the progress of the changes to Community Based Mental Health Services.
This is the final year of a three-year project. The reports of our findings from year’s one and two can be found on our website. Hearing the views of people who use these services is the most important part of this evaluation. We will report back to the Norfolk and Waveney ICB on our findings. Our report and any recommendations will be made publicly available via our website.
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